Privacy Policy

Kids In Care PPEC (“we,” “our,” or “us”) is a Prescribed Pediatric Extended Care facility located at 3032 S Jog Rd, Greenacres, FL 33467. We are committed to protecting the privacy and security of all information we collect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our facility.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, email address, and mailing address provided through our contact forms, tour request forms, or enrollment inquiries.
• Child Information: Child's name, age, and general medical needs provided voluntarily during enrollment inquiries. Full protected health information (PHI) is only collected through HIPAA-compliant intake processes.
• Communication Records: Records of phone calls, text messages, and emails you initiate with us.
• Website Usage Data: Browser type, IP address, pages visited, and referring URLs collected automatically through standard web server logs and analytics tools.
• Device Information: Device type and operating system collected for website optimization purposes.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, tour requests, and enrollment applications.
• Communicate with you about our services, your child's care, and appointment scheduling.
• Send you informational or administrative messages related to your inquiry or enrollment.
• Comply with legal and regulatory requirements, including Florida AHCA licensing obligations.
• Improve our website and services based on usage patterns.
• Verify Medicaid and insurance eligibility in connection with an enrollment request.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. SMS and Email Communications Consent (TCPA)

By submitting a form on this website, calling our facility, or otherwise providing your phone number, you expressly consent to receive communications from Kids In Care PPEC, which may include:

• Phone calls (including calls using automated technology or pre-recorded messages) to the number you provide.
• Text messages (SMS) regarding your inquiry, appointment reminders, and enrollment status.
• Email communications regarding your inquiry or enrollment.

You are not required to consent to receive automated calls or texts as a condition of receiving services from Kids In Care PPEC. Standard message and data rates may apply for SMS communications. You may opt out of text messages at any time by replying STOP. You may opt out of email communications by following the unsubscribe link included in our emails or by contacting us directly at kidsincareppec@gmail.com.

Message frequency varies. For help, reply HELP to any text message or contact us at (561) 829-7646.

SMS opt-in data and consent will not be shared with any third parties or affiliates for marketing purposes.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure data transmission via HTTPS and restricted access to personal data.

4. HIPAA Notice

Kids In Care PPEC is a covered entity under the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Protected Health Information (PHI) collected in connection with your child's care is governed by our separate Notice of Privacy Practices, which is provided to families during the enrollment process.

Information submitted through this website prior to enrollment (such as a tour request or general inquiry) is not considered PHI and is handled pursuant to this Privacy Policy. Once a patient relationship is established, all health information is handled in accordance with HIPAA and Florida law.

To request a copy of our Notice of Privacy Practices, please contact us at kidsincareppec@gmail.com or call (561) 829-7646.

5. Third-Party Services

Our website may use the following third-party services, each with their own privacy policies:

• Google Fonts & Google Analytics: Used for typography and anonymous website traffic analysis.
• Font Awesome (CDN): Used to display icons on our website.
• Vimeo: Used to embed video content. Vimeo may set cookies when you interact with embedded videos.
• Vercel: Our website is hosted on Vercel's infrastructure. Vercel may collect standard server logs.
• Facebook / Instagram / TikTok: Links to our social media profiles are provided on this site. We are not responsible for the privacy practices of these platforms.

We do not control the data practices of third-party providers and encourage you to review their privacy policies independently.

6. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You may disable cookies in your browser settings; however, doing so may affect the functionality of certain features on this site.

7. Data Retention

We retain personal information submitted through website forms for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. Inquiry and contact data not resulting in enrollment is generally retained for no more than 24 months. PHI collected in connection with a patient relationship is retained in accordance with Florida AHCA requirements and HIPAA (minimum 7 years for adult records; until the patient's 21st birthday or 7 years from last service, whichever is later, for pediatric records).

8. Children's Privacy

Our website is directed to parents, guardians, and referring healthcare professionals — not to children. We do not knowingly collect personal information directly from children under the age of 13 through this website. Information about children provided by parents or guardians during the enrollment process is handled in accordance with HIPAA and this Privacy Policy.

9. Your Rights

Depending on applicable law, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information, subject to legal obligations.
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the information in Section 10 below.

10. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

Kids In Care PPEC
3032 S Jog Rd
Greenacres, FL 33467
Phone: (561) 829-7646
Email: kidsincareppec@gmail.com

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically. Your continued use of this website following any changes constitutes your acceptance of the updated policy.